Overview

The Quality Manager promotes, develops, and oversees compliance of the company quality system.

Job Responsibilities

• Collects data from manufacturing processes, monitors process capability, and identifies key areas for improvement;
• Improves reliability of new product development processes;
• Maintains company quality standards;
• Reviews products, processes and systems on an ongoing basis to determine where improvements can be made;
• Oversees the product manufacturing process to ensure quality;
• Actively participates in production meetings with the manufacturing team;
• Collects and reports data for key quality objectives (% Scrap/Pound, Internal & External Quality Costs);
• Visits and tracks suppliers as needed to achieve issue resolution/closure in timely manner;
• Qualifies potential suppliers;
• Tracks customer complaints and organizes responses to resolve customer concerns;
• Tracks problem solving activities including implementation dates and monitor effectiveness of actions;
• Daily tracks internal problem-solving activities including implementation dates and monitor effectiveness of actions;
• Issues Quality Alerts and follows-up on Corrective Actions;
• Develops tracking system for Quality Alerts, Corrective Actions, and SCAR’s;
• Supports generation of SPC templates for Press Data Collection for Product Improvement;
• Collects data from manufacturing processes, monitors process capability, and identifies key areas for improvement;
• Serves as a quality auditor and compiles all audit results;
• Performs other required tasks as assigned.

Job Requirements

• Bachelor’s degree in Engineering or related field;
• Minimum of seven years experience in manufacturing and quality assurance;
• Understanding of ISO 9000, 140001 etc. implementation;
• Experience with lean manufacturing principles (Six Sigma);
• Proficiency using Microsoft Suite (Excel, Access);
• Highly detail-oriented;
• Demonstrated ability to lead people and achieve results through others;
• Strong analytical and problem-solving skills;
• Strong organizational, verbal and written communication skills.